That’s the attitude your brother needs here.
Just go in and solve the problem - don’t make it harder for him.
I’m wondering if I should take the car with or go in my car get refund and then drop it off
Do you have time tomorrow? Just go in w/ his card and ask them to refund it. If they do, ask them to put that the he wont be charged for the mileage and that they processed the refund.
You can type that up and bring it in, in the am.
Have your brother bring in the car right after they sign.
This seems more reasonable thing to do. I’m actually out of town for weekend so Monday would be the earliest to go in or maybe early morning tomorrow before leaving. Will update you guys on what happens
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So I gave the dealer a letter stating my brother wouldn’t be liable for any charges for the car and he’s returning the car and the dealer is refunding the $500 as soon as the manager read the letter that he needed to sign he called back and agreed to bring the payment down to where it should be. Went and signed new contract and stripped the deal of anything extra.
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I would strongly advise you to avoid that dealer from now until the next life.
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Sorry if it gets someone riled up here, but after reading this post I personally make a mental note to myself “Don’t let my relatives buy/lease a car without talking to me first” or at least tell them they are on their own if they do it themselves.
I know your brother is a big boy or at least he wants to be and made his own grownup decision like many if not all of us did when we were 18yo.
The question is, was it worth the aggravation to go by himself and howcome you didn’t know about it? Yes, dealers scam the customers more times than not still and it isn’t right, but that’s what he buyer beware is for. All the major wars were started becasue someone said “It’s not fair” Hopefully you both learned your lesson.
The letter resolution should have been talked about right away after disagreement. Glad to hear it worked out.
Awesome work. You got what you wanted and still kept the car!
Never let a 18 year old go buy a car himself lol I didn’t have time busy with work and he was tired of taking rides from family and uber so went in himself
Yup it’s nice to see a consumer can win sometimes too
We’ve bought 5 cars from them never a problem but after this never going back again
So much misinformation in this post. Glad it all worked out though.
Define misinformation …
So the dealer actually screwed up in more ways than once
While I agree with everything you said, this comment is questionable to me. If the deal never went through to NMAC, it should not hit his credit report. Maybe I’m wrong, but If it doesn’t hit his credit report, how is it going to show a repo if he technically has no financial interest in the vehicle yet?
I read the rest of the story, and realize this is resolved now, but would still be interested in the response to this credit report statement from an insider.
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When a dealer sells a vehicle to a customer - they are on the hook for the first payment if it’s not made.
If you miss that payment, the dealer has to repo the vehicle and will hold you liable for it.
NMAC wouldn’t come into play since they expect the dealer to vet the customer. They would void the contract and kick the liability back to the dealer.
So, in other words, the dealership is the “creditor” until NMAC buys the contract? The dealership itself would report the repo to the credit bureaus under their business name?
Interesting. I was not aware of that if that’s the case.
In my experience, we took customers to court over the sales price of the vehicle. They’d get a judgement against said person.
Makes sense. Thanks for the clarification.