I just leased a new 2018 Honda Accord Sport (North Carolina) about a week and half ago. This is a $0 down deal - and I walked in & signed papers and walked out.
After realizing I did not have the paper with my mileage allowance in my pile, I called the finance manager to ask him if he can mail it to me.
He said, “I was going to call you so you can come and re-sign because we have an issue with the paper work”
He said how he had put “$500” college discount and and “$89.00” some where else but that was bleeding into the cost of tax, title, and fees - and he needs to fix that because its incorrect.
Honestly, I do not understand this situation well enough to call out bullshit.
He said, my monthly payment wont change, my adjusted cost wont, and neither will the lease end cost of the car change. I’m assuming he’s flipping some numbers around.
Also, he included “If you don’t sign this new one you wont have funding for the car…”
I’m stressing because I’m still on their temporary plate.
Which expires on 12/20
This happens all the time - finance guy fudged something in the paperwork and had to re-write the deal otherwise they won’t get paid. They don’t get paid, you can’t keep the car.
As a matter of course, if literally nothing is changing to you - monthly payment, upfront amount, lease end value, mileage allowance, etc, why wouldn’t you sign it? If you really feel like you “need” something for the inconvenience of having to go back and re-sign, see if they’ll throw you an oil change or a Honda hat.
They have the right to cancel the funding on the car if all the documents they need are not provided.
Even though I get where your coming from, you can’t just drive into the sunset with it if the documentation wasn’t filled out properly, regardless who’s fault it was.
^as @28firefighter said above, as long as nothing is changing price wise then it could just be an honest mistake. Nobody is perfect lol
I can assure you, the finance guy and sales guy are freaking out about this more than you are. If this doesn’t get fixed and they have to unwind the deal, it could effect sales commissions, bonuses, volume bonuses etc. Most likely an honest mistake that they need you to help them fix.
If they gave you a great deal and aren’t changing it, don’t put up a fight and just go re-sign. Maybe even see if they can bring the paperwork to you?
Being in the car business for 6 years, i can tell you that this happens a lot and they are most likely not doing this to harm you in any way. Finance just messed up and didn’t get all signatures or did something wrong.
Happens a lot. Normally it works in customer favor too. Numbers stay the same a dealer eats the cost of the mistake. Happened to me on Monday. Tier 3 customer that should have put down a security deposit but I wasn’t aware it was required. Bank wouldn’t fund till rewrite.
Fedex’d paperwork with same payment etc and customer now gets a security deposit back at end of lease that they didn’t put down. Customer was stoked to pick up and free $475.
It just happened to me too. The dealer had the wrong tax rate and asked me to re-sign. However, I got my car on the last day of the month and now with the new cycle customer loyalty went up by 500 bucks. Dealer told me that I can’t get the extra 500 bucks loyalty because I got the deal with last month’s incentives and now it’s basically a reprint of the paperwork. Any thoughts? Is it possible to change the date and get the December incentives or is it too late?
I would also like to add that when you do go and resign, make sure it states your monthly payment. If it doesn’t then request while you’re there before you sign that what you are signing to has no change to the monthly payment of xxx.xx and get it in writing.
