Was getting some quotes and was checking Cargurus as it shows how long the cars had been listed. I inquired through Cargurus for one vehicle, and received an email from the Internet sales manager confirming the vehicle was in stock. I then called to make my offer and they stated they don’t advertise through Cargurus and didn’t know the car was shown as discounted as they were asking above MSRP. They then asked for a link or screenshot after explaing they manage all the online ads. The weird thing is they saw the lead was through Cargurus when they stated the email it showed I contacted them through.
Does Cargurus put up dealers’ inventory without their consent? They seemed genuinely confused, wasn’t the usual oh must be a mistake, they said none of the hundred plus listings were theirs.
I wouldn’t overthink this. I have contacted multiple dealerships with listings on cargurus only to determine that the price they are listing on cargurus is not the “out the door” price at all. Some price aggressively on there to stand out as a GREAT DEAL and get you to contact them. Point being, what the dealership says is what matters, not what their cargurus listings say. And as far as I’m concerned, if a dealership’s listings don’t match what they tell you, or if they deny even listing on cargurus, find another dealership.
Calvin didn’t say it was a matter of sales tax. He simply stated that you’re using the term “out the door” incorrectly because out the door implies just that, total cost “out the door” which is impossible to determine due to the dealership not knowing which sales tax applies.
I’m not using that term incorrectly. Take it up with the dealership that used it: “out the door price includes after-market add-ons that will add between $3k and $10k to the listed cargurus price.”
In my experience, the repeated statement I got from shady dealerships was, “oh no, the cargurus price is not the OUT THE DOOR price because the OUT THE DOOR PRICE includes several thousand dollars in add-ons and aftermarket items that I can’t tell you about over the phone.” I am simply repeating their use of it here. I am FULLY AWARE that a listed price does not include TTL because it depends on where the buyer resides. How any of this is helpful to the OP, whom I was trying to help, is utterly beyond me.
So CarGurus gets pricing data I assume from the website they take it from? Not all were discounted only some cars which was weird. Thanks for explaining how they operate.
I think they scrape some of the data off the dealer site.
In dealer world there have been so many complaints about how they are using dealer inventory but then shuffling customers to Carvana or higher paying tiers
Yes this rang in my head as I had heard of the ghost kitchens. Except the salesperson responded to the lead and internet sales manager. I asked them what email address it showed on their end and they literally read back random characters then dot CarGurus so they weren’t too bright.
Those aren’t ghost kitchens, those are restaurant delivery apps listing actual restaurants without the restaurants’ permission, and then taking and fulfilling orders for unwitting consumers who think the restaurant is participating.
I had to go back and post a second link (which is the one at the top of the post) because the original one didn’t make my point very well. Same reason.
Even worse, these services were charging different prices for the restaurant’s menu items, and not changing the menus when the restaurants were, leading to much ado.
