My lease is ending this month. Both the dealership and the bank are telling me to just drop the car off and that I’ll receive a bill for any damage / penalties within 60 days.
There is a scrape on the front bumper, as well as curb rash on the wheels. I’m skeptical of not being able to have the car pre-inspected. Thinking they might take advantage and overcharge given the current circumstances, since the car will probably just sit for months after I return it.
Has anyone had experience with Chase, and in particular Maserati lease returns, under this current system? Are they generally being reasonable?
Have you asked if you can get an inspection done somewhere else that they may trust? Also, if you know about certain damage, get a quote and try fixing that up yourself if you think it’ll be cheaper doing it yourself.
Yes I returned a Maserati few months ago. Get a pre-inspection. They should have sent you a letter in the mail you call chase bank Maserati capital and make appointment for an inspection.
A lot of captives are not offering the pre-turn in inspection due to Covid-19. I don’t know if that is the case here. OP should find out if that’s an option.
Chase told me they’re not currently doing inspections because of Covid-19. They said the only options are extend the lease or return it uninspected and hope for the best. They did mention I could later dispute the charges if I don’t agree with them, but that sounds like a whole other headache.
That’s the thing, I’m not sure if it’ll be cheaper until I get the quote from Chase. I know there’s a guy who could fix up the wheels for a few hundred $, but the damage is minor and the bank might overlook it. They also mentioned I have a $1000 credit which can be applied to any damage except for wear/tear items.
A Ferrari dealer quoted an estimate of around $1000 to fix the bumper last year. So that means I can probably get it done for half that price. Again, no idea what to expect from the bank. They could be reasonable and roll it into the $1000 credit, or they can say $3000 because “it’s a Maserati”.
EDIT: As far as having the inspection done elsewhere, I doubt it. I’ve been asking the dealership as well as Chase about the inspection since early April, nobody has offered any alternatives.
Yes, can confirm this is what they told me. I’m just worried that if they’re losing enough money under the current circumstances, they may exaggerate things that would otherwise get a pass.
As a purely anecdotal statement, most banks seem to be relaxing a bit on lease end charges out of understanding of the lack of inspection opportunities right now.
I think the curb rash could be considered normal wear and tear unless they are really bad. Damaged bumpers are not normal wear and tear unless it’s minor scratch or something. If it were me I’d check into cost of repairing bumper(s) and not worry about the wheels. I think if I were playing the odds you’d get dinged on the bumper damage before curb rash.
It might be worth it to get it all repaired for $500ish (assuming that’s around the total) instead of turning it in as is. Just peace of mind and not having to shell out a lot more later.
FWIW I returned my Mas without an EOL inspection though I made sure I took pics all around the vehicle. Received a close out letter about two weeks later referencing no charges with the exception of the dispo fee. All in all a rather headache free process though my car was in very good condition with the slightest of curb rash on one of the rear wheels…
Updating this for anyone interested. I turned in the car without doing any repairs and things went fine.
The bumper scrape was only $124, but it was covered by the $1000 wear-and-tear allowance that the bank offers. In the end I only paid $300 for the disposition fee and another $240 for a tire (which apparently had a cut on it?)
Attaching some pics for reference. My car wasn’t in perfect shape, but they were pretty lenient.
That’s pretty lenient … my Maserati bill was much higher than that and I had all new tires, one small scratch on the front (near the hood) and zero curb rash.
That sucks. Was this pre-covid? It probably depends on your inspector, or how good of a lease deal you had and whether or not they feel the need to get more $$ out of you.
I was one of the original $0 down, $498/mo leases so yes, they had to get more $$ from me I suppose. This is during COVID so no inspection, they just sent a flatbed to pick up the vehicle (dealer lots were full). Personally, I thought it was fair considering there is a $1,000 deductible. I just thought yours was specially lenient so you lucked out.
so yes, they had to get more $$ from me I suppose. This is during COVID so no inspection, they just sent a flatbed to pick up the vehicle (dealer lots were full). Personally, I thought it was fair considering there is a $1,000 deductible. I just thought yours was specially lenient so you lucked out.