I seems to be harder to find broker fees in Marketplace. Certainly many/most brokers are providing the information. But in a few cases recently, the information was either 1) not next to the price or 2) not mentioned at all (but confirmed to me privately when I asked). Is there a policy for broker disclosures? I am not trying to create a problem for anyone but I do think that there should be some minimal disclosure requirements.
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Yes, broker fee should be clearly listed in the posts.
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I think some brokers might need a reminder. I tried to ask one broker in his listing and, while he responded privately, he deleted my question and didnāt change his ad. I see in another broker listing that someone is asking about broker fees because they are not listed. And another broker posts his fee in the very top post (from several years ago) but doesnāt mention it in any of his ongoing posts with the most current deals. Can we report these to someone?
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This seems like a lot of worry and drama over something that you could easily bypass.
Why not just move on to another broker instead and live to fight a more important battle on some other day?
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Why not help other people out and make things more transparent?
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I donāt disagree, but your time is not very well spent chasing down people that ignore forum rules on some web page.
Iām new as a Trusted Hackr. Iāve alerted the other Trusted Hackrs and the site owners about your concern.
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I have gotten some wonderful help from people on this site who didnāt have to help me. So, if, in return, I spend a few minutes helping to clean up some intentionally misleading ads, I donāt mind. I am not offering to be the enforcer, and I am not asking anyone else to do that. I just needed to know what the policy was before āreportingā anything to anyone.
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Under Advertising Standards
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@mdd Thank you for raising the issue. Feel free to report violation of Marketplace Guidelines to @admins!
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Thanks ā I looked for advertising guidelines but must have just missed them. I appreciate the guidance.
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Finally a broker question that makes SENSE!
vs the āwhy didnāt the broker post it in the format that I WANTā. A broker not listing their fee is a good question.
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I have noticed that some brokers post their fee at the top of their Google doc that list pricing of their vehicles available for lease.
Yes some do. But it is against the Advertising guidelines. I can personally attest to how misleading it is. It is kind of like hiding it in the terms and conditions. If it is due at signing, it should be with the rest of the pricing information.
I should also clarify that the brokers on here, in my experience, do a great job. And their deals ā including their fee ā are often really good. So no broker should take this the wrong way. It is just about the clarity we all struggle for in any kind of lease pricing.
I totally agree.
Iād also like to see brokers make consistent use of the new Service Fee field in the calculator.
Though I recognize brokers donāt need to provide an LH calc link at all, so Iām generally so grateful when they do it at all, that I donāt mind adding the service fee manually.
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If anything the LH calculator needs to have less extraneous columns.
Aside from specific feature cars posted on the forum using LH links we have found that our prospective clients appreciate and often prefer a simpler but still user interactive disclosure.
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Yes/no, thatās kind of confusing. Iāve tried experimenting with it, many people think when its in the calc its automatically included in the upfronts, and its not.
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