Many dealers dont know hoe to handle them/screwed up with them in the past and dont want to deal with it again, so rather than say “we dont know what we are doing”, they say “audi doesnt offer that”. It redirects blame.
Many dealers dont know hoe to handle them/screwed up with them in the past and dont want to deal with it again, so rather than say “we dont know what we are doing”, they say “audi doesnt offer that”. It redirects blame.