Long story short, my close cousin recently got out of college, found a job and bought a cpo civic and sent me the sales quote which I went thru and looked decent , so i told her to go ahead.
Now over the holidays when talking to her, i casually asked about her payments and it was much more than i expected, thot may be she needed refinancing and dug deeper. found out that the shady dealership has added 5k of “accessories” (color pro 3k, auto butler 1k, vin etching 500, mats 300) on a used civic.
Is there anything we can do except leaving bad reviews ? how to help people not get scammed like this ? any one we can complain to ?