Update: Ally is still not processing lease transfers and they don’t know when they will be able to resume processing. I’ve been trying to start one since early April and the story has been the same.
They’ve posted decent Q2 numbers, so one would expect them to at least start processing, understandably not at the rate they were back in Jan/Feb 2020.
I spoke with Ally about transferring the lease on my '19 Stelvio on 8/10 and got the same story. However, they did say that they had requested information internally on when this would start up again and to call back around the end of next week. Could just be a line that they give everyone, but I’ll be calling back on the 20th or so to find out if any progress has been made. I unfortunately picked up my lease right at the end of December 2019, drove it for my commute to work until Mid-March and it has sat with only about 400 new miles on it in the past 5 months. Definitely a waste of money at this point considering I am now perm work from home.
Thanks.
Any updates?
Still no luck with Ally. No one a Ally seems to know when they will reinstate transfers. The wait time to speak to a representative is horrendous. I was told last month that they anticipate resuming transfers no later than the 2nd week of August. Here we are 8/17 and they now Anticipate for 2nd week of September
I think a lot of businesses are using this Covid as an excuse to stop providing some services. I’m sure there is some legitimacy in these situations but I think a lot are using it as on opportunity to shed some business services/practices.
Anyone had luck selling there Ally lease? I have tried carvana but apparently their buyout is higher than my buy out.
I did with Vroom just last weem, had no issues. Payoff was personal-sales taxes.
Moving this Post from the other thread
Was working on this lease transfer and this is what they told the guy.
When I called Ally, they said the dealership would need to call in for the payoff. Apparently it is different from the personal payoff. Did they say the same thing to you?
Yes they did, but in the end it was mine minus the sales taxes. However, based on what other people shared here, don’t take that for granted as Ally might have different “policies” based on different variables. I’d have Vroom calling for you … 
that’s what I did the first time to “confirm” the payoff
I’ve being trying to transfer my current lease and just talked to Ally (again) this morning and the leases remain “on hold” with no date on when they’ll resume.
At this point every lessee from Ally, MBFS, etc should assume they will never do transfers again.
That’s what I did. Sold my Jeep to Carvana instead.
I’m assuming no one else has had any luck with Ally lease transfers yet? I was told a couple weeks ago that I could get the paperwork and have a buyer fill it out, but it wouldnt get processed until they were processing transfers again. Yeah, like that helps…ugh. Oh, and they never actually sent me the paperwork anyway. May have to take a hit and pay a couple g’s out of pocket to sell to Vroom/Carvana.
@cjw24 Did you have any progress with Ally? I’ve been looking to take on a Stelvio and found one on swapalease.com also under Ally. I’d be interested if it ever becomes a posibility.
Anyone knows another place or website for lease trading?
@Jp85 No luck. My Stelvio would be an amazing lease deal as well (in CT) if only Ally would help me out in offloading it. As a note, it isn’t the website you use (swapalease, leasetrader, etc.) that matters, it is the fat that the leaseholder (Ally) is refusing to process the lease transfer itself.
Anyone have an update if Ally is transferring again?
Here’s a wild idea: call them.
Anyone with a real update can PM the trusted_hackrs to reopen this thread. Til then it will remain closed to prevent these periodic “any updates?” bumps.
