hey guys, in the middle of doing a lease transfer for with ally bank. I’m in the last process, (i sent them a certified check etc.)
That was two weeks ago, i have been trying to call them to find out what is going on (yes they revieved the documents via fedex i sent) and i absiolutely cannot get a hold of them on the phone. it’s beyond ridiculous. On hold for 2-3x a day, 30 minutes at a time nobody is answering
I actually did, around the same time as you coincidentally. lol
but my problems are still not resolved, the one dam person who is suppose to finish up my paperwork was out of the office today. go figures, seems like shes out everyday
i finally got ahold of someone (named wanda) and she expedited some things, so i finally got the officil transfer letter yesterday. Still waiting on one more piece of paperwork to take to DMV. If i have to go thru this again with an Ally transfer, wont do it. It feels like i’m doing this shit for free. They charge 600 and the entire process is a joke. BMWFS is much faster.