Is this a deal you’d walk away from? Let me start from the beginning…
Back in December I placed an order for a new Wrangler 4xe with Hermiston CDJR for which we had agreed on a price and payment. Upon it’s arrival last week I was shocked when they wouldn’t honor the agreed sales price and the payment was over $100 off from estimated. Check out the docs in my link.
Sure residuals and interest rates change, but they added $4,000 to the selling price, as well as almost another $3,000 in unexplained costs. I nearly fell out of my seat!
Broker is probably the safest way to go imo. There are a few here that offer solid 4XE deals. I got one myself with @AutoCompanion and could not be happier.
I dealt with them mostly over email and text so I can quote them:
Unfortunately I’m this situation we are not able to meet or exceed your expectations.
I also stated that any prices or payments sent would not be set in stone and subject to change. Currently or best offer payment is $595.
So with that last message from them, my take is they got greedy and they have a new car.
Contact the GM and lay it to him straight, let him know how you feel and what the situation is and ask that they honor their agreement. Don’t threaten consequences.
I don’t think this is going to go in your favor. I would use the sales price that was disclosed when you placed the order and use current CCAP numbers without markup. I would not budge from there. I don’t know what recourse you have but I think the dealer should be penalized if they have too many sold orders that do not end up in the customers possession. Sorry about your luck but I would cut bait if they start playing games and use a broker on this forum or one of the dealers that do not play these games. I assume you did not place a deposit on this order?
@senwia Thank you for the opportunity brother. Happy to have helped and we truly value the business. @ReyTK3 humbled by the kind words thank you for the opportunity. @eeeev if youre flexible with timing wed love to help out. Email us your build and zip to clutchautodeals@gmail.com
I’d walk on the basis of it being a Wrangler plain and simple, but yeah…If they’re trying to screw around on a previously agreed upon deal go tell them to pound sand.