Yeah, I thought Audi and MB were in the “they keep all the positive equity” camp. But BMW seems to pass the positive equity back to the lessee if the insurance payout exceeds the buyout amount (at least that’s what they told me).
So long story short, my Audi etron was declared a total loss, and Progressive sent the value of the car to Audi financial instead of me. When I called Audi FS to ask when I’m going to get the equity value back, they said I won’t because they own the car and I said ok I want to exercise the buy option and they said sorry your account has been closed and that I’m SOL.
Do I have any recourse here?
Edit:
Thanks everyone for the responses. I am a relative lease noob and I think historically havi…
Brand new leased car (1 week old) got totaled (likely, accident happened yesterday, no final words), I already made a claim to my own insurance company. Do I also need to report to my leasing company? I am at CA. I was trying to find what was written in the leasing document, but the docs should be in my car and the car was towed away.
https://www.reddit.com/r/Audi/comments/x0a226/totaled_anyone_know_if_i_can_get_any_of_the/
