They have a 2019 Subaru Ascent that experience major leaking through the sunroof during the recent storms. The car is just out of warranty. They took it to their local Subaru dealership who said it was a known issue, had 5 vehicles there at the time with the same leak, and did just under $5K of “goodwill” repairs.
Two days after getting the vehicle back, during a second storm, the vehicle was leaking even worse. We’re talking standing water sloshing around. Dealer says that “tube they installed was clogged” and are waiting on parts.
The car is currently air drying at the dealer (outside we think) and there is more rain on the way this weekend.
Is anyone familiar with this issue and how Subaru is dealing with it? Any recommendations with how they should proceed?
You will get more/better feedback on the Ascent forums. And if if it’s anything like the Outback forums, search first and find the 5+ threads on the topic.
No clue on the Ascent, but all the leaking Outback issues are related to drains around roof rails, and how they drain into the door wells.
