I had been in contact with Raffay from Bliss Motors for a couple of months before finally agreeing on a vehicle and price. Before embarking on my flight to Chicago to retrieve the leased vehicle, I was told several times via email by Raffay what the total price would be at the signing. The problem began when I completed the transaction. The price quoted was different than the price paid at the dealership. This occured the first week of June. I arrived in after having worked a night shift at my hospital and drove back to Peoria. When I got home Raffay was kind enough to ask me how the ride home went. Which is where I breached the topic with Raffay about the price discrepancy. At first, he offered me a Starbucks coffee card for compensation, I felt insulted, but eventually, he realized his fault and assured me that a check would be in the mail! Of course, the check never arrived.
Eventually, I was told repeatedly by both Raffay and his boss Javy that I would be getting the balance of the payment in the mail.
I went to this company to not only help me secure a vehicle but to help build my credit here in the US since I had recently moved here from Canada. What an awful mistake that turned out to be.
My most recent exchange via text message with Raffay asking him where my check was, turned hostile. Instead of being a real man and sending me the repeatedly promised check, he asked that I quit contacting him since he said he felt threatened. He felt threatened because I was telling him that I would leave a bad review! Snowflake.
Lies after lies never stopped. Now they’re saying that I threatened them! This has been going on far too long for me to not write the negatives of dealing with these two neanderthals. I have both their emails and text messages. Complete and utter liars. What good is your word in a business environment if you lie to your customers for months on end?
As for having been sent a check, yet another lie. I’ve spoken with the GM from my previous home address and he states unequivocally that no check has been received in my name.
Additionally, they can fabricate and say what they want, but I have all the email correspondence with Raffay and Javy assuring me that a check will be sent to my updated address.
You go to a company for the service delivered. Instead of getting serviced allright. I got ripped-off over 200 dollars and took a major hit to my credit score by a factor of -270. So much for my goal of trying to achieve a positive credit rating with this company.
What is so strange is how this unfolded since I was in continuous contact with Raffay. I asked him several times why Honda Finance had not debited my account? Surely, with them having my email address, mailing address and phone number they should have contacted me by now. Raffay replied that “oops”, he had not provided them with the correct phone number! It never occurred to this service provider that something could be amiss.
Stear clear of this deceptive company. They’ll lie to your face, on the phone, and via email.
I work in a hospital setting and if you come to me and the service promised was not rendered but worsened your condition I would be liable and there would be repercussions. I went to this company for their expertise and ended up with not only $200 lighter, but a big hit on my credit score.
Bear in mind this is how they deal with someone that they owe a small sum to, imagine what they would do if they had a major issue on their hands. They not only lack business integrity but business acumen on how to deal with a dissatisfied customer. Can you imagine what kind of business goes around tarnishing their customers’ integrity for a measly $200 after this debacle? Well, now you know one!
If they continue with this I’ll post their original emails to me.
See, Javy from Bliss is so dumb (read below) the he admits to not sending the check to my new address! On top of that can’t be bothered sending it.
A check was sent to Gerald Twice - although, since he wrote the wrong address on his credit application he never received it.