2017 Tacoma Double Cab TRD Sport 4x4 Manual - $183/mo plus tax

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US Bank lease return experience -- fairly awful

Hi folks, Thought I’d share my experiences with US Bank. My father leased a Volt through them in November 2013, before GM Financial existed. Biggest difference from our perspective is that, compared to a captive lender, 1) don’t expect any semblance of customer service and 2) expect to be dinged on any wear or tear. As is customary, they send AutoVIN to do a pre-return inspection. AutoVIN sends the report back to US Bank, who then determines if the wear is “normal” or “excess.” If excessive, U…