Haha WTF? Find a new service dealer lol. If no one wants to warranty replace it, find I’d find a decent set of rotors/pads based on how much you have left on the lease and get those installed at an trustworthy indy. The parts on RA are $215ish on RA plus the cost of labor.
Call it a day, and move on with life.
@alphaware is right, brake job is relatively simple and painless to DIY. That being said, in 25 years of leasing cars, I have never once had a final lease inspection where they inspected the thickness of the pads/rotors. They start the car, make sure there aren’t any idiot lights on the dash, check the operation of a few things, and check the exterior. They WILL measure the tread depth of your 4 tires, check that they are OEM spec (size, speed rating, etc), and WILL check the spare. That being said, if they would happen to check the pad/rotor thickness, the damage charges are almost always cheaper than getting the work done yourself (unless doing on your own, and even then, it might be worth it just to pay).
That being said, if Volvo has issues with brakes, and several people here have mentioned they’ve had success getting Volvo to cover the pads/rotors outside of 12/12 warranty, what are you worried about? Just make an appt with the Volvo dealer and be done with it. If they say they will charge you, decline the work, and either pay to have it done at an indy shop, do it yourself, or live with the pulsation until turn in (provided there is enough meat on the pads to do so).
Edit: I just noticed they suggested a tire rotation. Wheel balance could cause a shudder, or a flat spot in the tire could as well, but if that were the case, the shudder would just move with the rotation. Either try another Volvo dealer or an indy repair shop if you’re sure it’s a brake pulsation.
I don’t think an improper tire balance or flat spot could cause a low-speed screeching like OP described. I might be wrong though.
It wouldn’t. If OP were experiencing a shudder or thump thump thump going down the road, I could see a balance or flat spot in the tire MAYBE causing it. A rotation alone isn’t fixing either though.
it only comes when braking. INDY repair shop yesterday said it was the rotors.
Don’t dealers love warranty repairs since it’s guaranteed money?
Nothing to worry about. I’ve had the pads and rotors replaced on my S60 about 5 times between the two and I haven’t paid for it once. Most recently, I had the rotors done, and I’d already had the car for more than 3 years.
God damn 5 times.
Why doesn’t Volvo just use different pads and rotors. They’ve had this issue since like 2017 or so.
Yeah, definitely became an issue for the first year or so because I was commuting to Hoboken on broken roads and in traffic, so I went through the first set rather quickly!
Who knows? I don’t really worry about it as long as I continue not paying for it. 
Do you have another Volvo dealer in your area that you could take it to? Otherwise, return to the original place that wanted to rotate your tires for F-U money, and ask to speak to the service dept manager. Explain the situation (calmly, but firmly), and see if he’ll help you.
Yes, but Volvo only pays a fraction of their hourly rate back to them. You, however, as the customer, pay the entire thing, so they much prefer customer pay over warranty.
It’s also not “guaranteed money,” as claims can, and do, get denied.
They agreeded to replace rotors and pads under warranty. And only 70 dollars for align plus rotate
Huzzah, resolution. Let us know how it goes.
I have my conspiracy theories.
Conspiracy theories? @Harry657ha posted the same thing on Swedespeed, and someone there mentioned that brakes and rotors are covered under the 4-year/50,000-mile warranty. I don’t have time to look into it, but it’s possible. Either way, each time they’ve been replaced on my car, they’ve been under 12 months/12,000 miles on those items.
2016 XC90 needed brakes at 25k mi and tires as 30k
2019 XC90 no brake or tire issues, traded in at 29k mi
2020 XC90 front brakes replaced by dealer (under warranty) with in the first 8-14 months - forget exactly when. OK until 38k mi - but tires were just hanging on
2022 XC60 with 6k mi so far - no issues
2/3 leases had brake or tire issues that had to be done before lease turn in. 1/2 under warranty.
The new brakes smell amazing. They are the new updated ones.
It’s still relevant.
2016 XC90, 28k before it needed pads
2019 XC90 RD, 46,500 before pads and rotors were just replaced
2019 V90 RD, 70k pads and rotors still original
2021 XC60, 20k pads and rotors still original with decent life left
2021 S60, 10k pads and rotors look new
When they do wear out I use an Indy Volvo shop in North Jersey. Seems like it very much varies how you drive with these cars. I never had the vibration problem that many people have. The XC90 was bought out of lease a few months ago and crossed 50k. No problems other than general maintenance. Only one I had issues with was the 2016, but that was one of the first SPA cars delivered. Overall, whole family is very happy with these cars.
So when you get brake pads brand new, you ever have to like press all the way down in order for the car to slow?
Like i got new pads but I’m having to press the entire pedal down, almost hit 2 cars because of it.
Not at all. I always felt these cars have quite responsive brake pedals, but compared to my Wrangler/Ram. The new brakes on the XC90 are even more responsive than before. Never had that experience
Looks like it’s time to go back. That’s the only bad thing about dealership maintenance. You go for one thing and you’re gonna be making multiple trips back.
A long time ago, on my old 1996 Grand Cherokee Limited 4x4, I had a brake pad snap in half when braking, as I drove away after my brake job. It could be worse.
