US Bank Leasing

[mp11477]

There have been some horror stories with fees for damage at lease turn-in with US Bank. Here’s a thread below. Just a heads up, it may not be as easy as a captive when returning the car.

US Bank lease return experience -- fairly awful

Hi folks, Thought I’d share my experiences with US Bank. My father leased a Volt through them in November 2013, before GM Financial existed. Biggest difference from our perspective is that, compared to a captive lender, 1) don’t expect any semblance of customer service and 2) expect to be dinged on any wear or tear. As is customary, they send AutoVIN to do a pre-return inspection. AutoVIN sends the report back to US Bank, who then determines if the wear is “normal” or “excess.” If excessive, U…