Too much negative press on USB for me to consider them either, no matter how good the lease looks. Here’s a horror story from @michael on his turn in experience
Hi folks,
Thought I’d share my experiences with US Bank. My father leased a Volt through them in November 2013, before GM Financial existed. Biggest difference from our perspective is that, compared to a captive lender, 1) don’t expect any semblance of customer service and 2) expect to be dinged on any wear or tear.
As is customary, they send AutoVIN to do a pre-return inspection. AutoVIN sends the report back to US Bank, who then determines if the wear is “normal” or “excess.” If excessive, U…