# Strategy on bypassing not helpful Sales Manager in closing deal **URL:** \ **Category:** Ask the Hackrs\ **Tags:** ca-socal, ca\ **Created:** [August 28, 2024, 2:49am UTC](https://forum.leasehackr.com/t/strategy-on-bypassing-not-helpful-sales-manager-in-closing-deal/591560 "2024-08-28T02:49:07Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![johnmolani](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/johnmolani/32/143483_2.png) [@johnmolani](https://forum.leasehackr.com/u/johnmolani)\ **Post date:** [August 28, 2024, 4:34pm UTC](https://forum.leasehackr.com/t/strategy-on-bypassing-not-helpful-sales-manager-in-closing-deal/591560/21 "2024-08-28T16:34:15Z")
Good post and analogy. I agree those end of sale ratings provide a extra boast of pay or incentive for the dealership. Ive purchased many vehicles and have given amazing reviews in helping the dealership and sales person support just like they provided me. Also i never stated in my post in wanting 30% off. Actually just wanted the deal the broker (online sales associate at dealership) had posted and those vehicles still listed. Pretty straight forward. However it becomes a challenge when those online sales associates just dont communicate back or “play ball” as they may call it. Thus those “sales associates” giving a bad taste and confusion on the sales tactics when none need to be done. ---
**Author:** ![johnmolani](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/johnmolani/32/143483_2.png) [@johnmolani](https://forum.leasehackr.com/u/johnmolani)\ **Post date:** [August 28, 2024, 4:34pm UTC](https://forum.leasehackr.com/t/strategy-on-bypassing-not-helpful-sales-manager-in-closing-deal/591560/22 "2024-08-28T16:34:53Z")
Amazing point and spot on! ---
**Author:** ![thevolvoguy](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/thevolvoguy/32/166110_2.png) [@thevolvoguy](https://forum.leasehackr.com/u/thevolvoguy)\ **Post date:** [August 28, 2024, 4:35pm UTC](https://forum.leasehackr.com/t/strategy-on-bypassing-not-helpful-sales-manager-in-closing-deal/591560/23 "2024-08-28T16:35:28Z")
This is incorrect. That being said, not every deal is worth it. ---
**Author:** ![johnmolani](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/johnmolani/32/143483_2.png) [@johnmolani](https://forum.leasehackr.com/u/johnmolani)\ **Post date:** [August 28, 2024, 4:36pm UTC](https://forum.leasehackr.com/t/strategy-on-bypassing-not-helpful-sales-manager-in-closing-deal/591560/24 "2024-08-28T16:36:41Z")
I already ran my numbers in the calculator. Just need someone on the dealership side to make it happen. Ill be reaching out to the sales managers or general manager. Online sales associates (leasehackr brokers as someone referred to them as) arent serious and not following through with what they say ---
**Author:** ![thevolvoguy](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/thevolvoguy/32/166110_2.png) [@thevolvoguy](https://forum.leasehackr.com/u/thevolvoguy)\ **Post date:** [August 28, 2024, 4:38pm UTC](https://forum.leasehackr.com/t/strategy-on-bypassing-not-helpful-sales-manager-in-closing-deal/591560/25 "2024-08-28T16:38:05Z")
post that calculator here. ---
**Author:** ![holeydonut](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/holeydonut/32/146662_2.png) [@holeydonut](https://forum.leasehackr.com/u/holeydonut)\ **Post date:** [August 28, 2024, 4:41pm UTC](https://forum.leasehackr.com/t/strategy-on-bypassing-not-helpful-sales-manager-in-closing-deal/591560/26 "2024-08-28T16:41:45Z")
The specific “30% off” is a subtle reference to @li8625 . A Russ doesn’t always want 30% off, but a Russ is going to be a low-margin sale. And getting to a sale with a Russ is going to be difficult. You may want to talk to sales people about that survey. Good Ratings don’t provide a boost. A couple bad ratings (eg 7/10) kill a sales person’s income for the entire period. So they’re trained to only secure customers that they confidently believe will do 10/10. ---
**Author:** ![johnmolani](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/johnmolani/32/143483_2.png) [@johnmolani](https://forum.leasehackr.com/u/johnmolani)\ **Post date:** [August 28, 2024, 5:00pm UTC](https://forum.leasehackr.com/t/strategy-on-bypassing-not-helpful-sales-manager-in-closing-deal/591560/27 "2024-08-28T17:00:09Z")
I agree the ratings if they do a bad job would hurt. However what if theyre approuch changes and they do help and provode support? Theyd get their amazing review right? Isent that what the dealership, brand, customer are looking for in terms of retention? Thus the surveys being given. Giving bad service. Not really wanting to sell. Then expecting a amazing survey? Just doesnt add up and im sure those surveys are placed there for a reason. To cut out to low performers or sales folks that play games. ---
**Author:** ![holeydonut](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/holeydonut/32/146662_2.png) [@holeydonut](https://forum.leasehackr.com/u/holeydonut)\ **Post date:** [August 28, 2024, 5:09pm UTC](https://forum.leasehackr.com/t/strategy-on-bypassing-not-helpful-sales-manager-in-closing-deal/591560/28 "2024-08-28T17:09:14Z")
I think you should read this thread. > [@Dealer survey - things weren't perfect at delivery, but they are trying to influence my responses](https://forum.leasehackr.com/t/dealer-survey-things-werent-perfect-at-delivery-but-they-are-trying-to-influence-my-responses/584706): > > Picked up a new car last week and generally speaking was happy with the overall experience. After signing we were out by the car and the sunlight had come up a bit, we both noticed there were a handful of pretty noticeable scratches in the paint right at the front of the hood, almost as if someone had pulled the shipping wrap off the hood wearing a ring and struggled with it a bit. He immediately brought it over to service and had them try and buff it out, no luck. He asked me to come back this … I also think you’re taking things way too literally. If something is obvious/clear, then something is wrong. The survey is not meant to drive retention. The survey is not meant to measure customer satisfaction. The survey is meant to punish sales people for the smallest possible hiccup. The easiest way for sales to avoid the punishment is to avoid any customer who may be punishing. The whole survey thing leads to odd behaviors and outcomes that are less to do with helping a customer into a car and more to do with avoiding pain. The concept that you think your experience so far with the sales/dealerships is “bad” means you’re expecting to be treated a certain way. And a sales person who sees thousands of customers will be on alert that you may expect more than just a quick sales process that nets the sales person a meager profit. ---
**Author:** ![johnmolani](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/johnmolani/32/143483_2.png) [@johnmolani](https://forum.leasehackr.com/u/johnmolani)\ **Post date:** [August 28, 2024, 5:24pm UTC](https://forum.leasehackr.com/t/strategy-on-bypassing-not-helpful-sales-manager-in-closing-deal/591560/29 "2024-08-28T17:24:05Z")
This post has nothing to do with surveys. I don’t know where we got off the main topic. Like I said, if the service is good and the deal goes through. I’ve placed positive surveys for all the sales reps. However, in this case, in scenario, the sales person is not communicating back. They’re not providing what they’ve stated in providing and not even trying to make the sale go through. And my initial question was what to do.Proactively in getting to the solution which is the purchase of vehicle and place a positive review and survey for the dealership.Whoever treats me right and sells a vehicle to me ---
**Author:** ![thevolvoguy](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/thevolvoguy/32/166110_2.png) [@thevolvoguy](https://forum.leasehackr.com/u/thevolvoguy)\ **Post date:** [August 28, 2024, 6:16pm UTC](https://forum.leasehackr.com/t/strategy-on-bypassing-not-helpful-sales-manager-in-closing-deal/591560/30 "2024-08-28T18:16:36Z")
have you made it clear that: If the dealer gives you the deal you would take it immediately? That you have all rebates ready to go have excellent credit and will give out a perfect survey+a great google review? ---
**Author:** ![themachine](https://leasehackr.b-cdn.net/letter_avatar/themachine/32/5_5575768a8748004e209b776fc1b2916d.png) [@themachine](https://forum.leasehackr.com/u/themachine)\ **Post date:** [August 28, 2024, 7:02pm UTC](https://forum.leasehackr.com/t/strategy-on-bypassing-not-helpful-sales-manager-in-closing-deal/591560/31 "2024-08-28T19:02:01Z")
If you’re reaching out to multiple people at the same dealership, of course they’re not going to want to deal with you and have a commission dispute/split. Once you’re engaged in discussions with someone you stay with them. If they’re not getting you to the deal you want you move on to next dealership, not someone else at the same dealership. ---
**Author:** ![Kctham18](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/kctham18/32/239135_2.png) [@Kctham18](https://forum.leasehackr.com/u/Kctham18)\ **Post date:** [August 28, 2024, 7:12pm UTC](https://forum.leasehackr.com/t/strategy-on-bypassing-not-helpful-sales-manager-in-closing-deal/591560/32 "2024-08-28T19:12:03Z")
> [@themachine](#): > > If they’re not getting you to the deal you want you move on to next dealership, not someone else at the same dealership. Once you’re in the CRM system, everyone in the dealership will see and know about prior interactions. If they’re not playing ball or give a stupid high number, they not interested in working with you. Just move on. ---
**Author:** ![Rick707](https://leasehackr.b-cdn.net/letter_avatar/rick707/32/5_5575768a8748004e209b776fc1b2916d.png) [@Rick707](https://forum.leasehackr.com/u/Rick707)\ **Post date:** [August 28, 2024, 8:44pm UTC](https://forum.leasehackr.com/t/strategy-on-bypassing-not-helpful-sales-manager-in-closing-deal/591560/33 "2024-08-28T20:44:11Z")
> [@Kctham18](#): > > Once you’re in the CRM system, everyone in the dealership will see and know about prior interactions. The offer could be so bad that it isn’t worth their time at the end of the month to bother to respond. To OP: post your calculator ---
**Author:** ![johnmolani](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/johnmolani/32/143483_2.png) [@johnmolani](https://forum.leasehackr.com/u/johnmolani)\ **Post date:** [August 28, 2024, 8:55pm UTC](https://forum.leasehackr.com/t/strategy-on-bypassing-not-helpful-sales-manager-in-closing-deal/591560/34 "2024-08-28T20:55:37Z")
Offer is the same as broker (internet sales rep) posted on LH lol ---
**Author:** ![li8625](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/li8625/32/222746_2.png) [@li8625](https://forum.leasehackr.com/u/li8625)\ **Post date:** [August 28, 2024, 9:05pm UTC](https://forum.leasehackr.com/t/strategy-on-bypassing-not-helpful-sales-manager-in-closing-deal/591560/35 "2024-08-28T21:05:24Z")
I mean, can you just go to a different dealership? It’s like me bugging the porsche guys in here for a 911 GT3 RS for MSRP. Either they’ll tell me to F##K off or say yes. No point in trying to force them to do it. ---
**Author:** ![max\_g](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/max_g/32/9426_2.png) [@max\_g](https://forum.leasehackr.com/u/max_g)\ **Post date:** [August 28, 2024, 9:45pm UTC](https://forum.leasehackr.com/t/strategy-on-bypassing-not-helpful-sales-manager-in-closing-deal/591560/36 "2024-08-28T21:45:46Z")
> [@Rick707](#): > > To OP: post your calculator The OP was asked multiple times so it’s obvious he’s just not going to do it. ![Im Out Shark Tank GIF by ABC Network](https://leasehackr-assets.b-cdn.net/original/3X/9/6/96e3837cab8951de01986a81ebf69c5d93048e7b.webp) ---
**Author:** ![johnmolani](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/johnmolani/32/143483_2.png) [@johnmolani](https://forum.leasehackr.com/u/johnmolani)\ **Post date:** [August 28, 2024, 9:46pm UTC](https://forum.leasehackr.com/t/strategy-on-bypassing-not-helpful-sales-manager-in-closing-deal/591560/37 "2024-08-28T21:46:43Z")
And that’s what I need, a answer or response either way! haha That’s the issue, no communication. ---
**Author:** ![johnmolani](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/johnmolani/32/143483_2.png) [@johnmolani](https://forum.leasehackr.com/u/johnmolani)\ **Post date:** [August 28, 2024, 9:49pm UTC](https://forum.leasehackr.com/t/strategy-on-bypassing-not-helpful-sales-manager-in-closing-deal/591560/38 "2024-08-28T21:49:06Z")
$2500 down. Max MSD’s. Fleet and Federal. $695/month. 24 months/7500 miles. What you think is a good monthly deal? ---
**Author:** ![gohawks23](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/gohawks23/32/191452_2.png) [@gohawks23](https://forum.leasehackr.com/u/gohawks23)\ **Post date:** [August 29, 2024, 2:13am UTC](https://forum.leasehackr.com/t/strategy-on-bypassing-not-helpful-sales-manager-in-closing-deal/591560/39 "2024-08-29T02:13:57Z")
Learn how to use LH calc to come up with target payment/DAS… > [@LH Calculator and how to use it](https://forum.leasehackr.com/t/lh-calculator-and-how-to-use-it/246415): > > One of the more common posts we see here are from people trying to utilize the [LH Calculator](https://leasehackr.com/calculator/) and struggling to get the correct numbers. More often than not, this is the result of user error, so let this be a guide on how to use the calculator and what values go where. With that said, a few starting notes. Read these 3 times before continuing: The calculator is not perfect, there are some limitations in how things are calculated. Do not expect to match an offer perfectly. There are often diffe… ---
**Author:** ![ApexHunt](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/apexhunt/32/253347_2.png) [@ApexHunt](https://forum.leasehackr.com/u/ApexHunt)\ **Post date:** [August 29, 2024, 3:15am UTC](https://forum.leasehackr.com/t/strategy-on-bypassing-not-helpful-sales-manager-in-closing-deal/591560/40 "2024-08-29T03:15:48Z")
Maybe just interpret the no response as a “no” instead of going round in circles about it. It’s like the cute girl you met out one night, thought she was into you, only to text her and not get a response. Only this time you get to be 100% sure that you have the right email / phone number. It meant she wasn’t into me, just like this dealership isn’t looking to lease you a vehicle. [Previous page](https://forum.leasehackr.com/t/strategy-on-bypassing-not-helpful-sales-manager-in-closing-deal/591560.md?page=1) [Next page](https://forum.leasehackr.com/t/strategy-on-bypassing-not-helpful-sales-manager-in-closing-deal/591560.md?page=3)