My searches didn’t show anything specific for topics, but I did see another thread that kind of mentioned getting a check back so I’m thinking that will likely be my answer.
Ally lease on a 2021 Wrangler, would have ended in October this year. I was test driving one of the vehicles on my short list for when it was over at the end of December, and they made me a deal that made it worthwhile for me to have them buy it out 10 months early.
I kept keeping an eye on the Ally site for my account, and my payment was due the 13th of the month, over 2 weeks after the I traded it in on a new vehicle (this time it was a purchase to simplify things down the road). I know sometimes they are slow to pay off, so I waited about a week after my due date, still in a grace period, then figured I’d better pay it just so it doesn’t ding my excellent credit. Decades since I’ve had anything negative on it, want to keep it that way.
Apparently I should’ve waited ONE more day. Yesterday showed the amount due, so yesterday I sent the payment electronically via my bank (Chase). This morning I see 0 balance, so that dealer paid it off in full yesterday apparently. Unfortunately this morning is when Ally would’ve received my $595 payment on an account that has zero balance. I got into a chat with them, asked about it, and what happens to that now that they received a payment from me on an account that has no balance. The person in chat I was stuck with said I’ll have to talk to the dealership that I bought my car from.
To me that made no sense, since I don’t know why Ally would send THEM the money. In another thread I saw someone mention that their lease company sent THEM a check for some overage not some other dealer. Is that what I ought to expect? Or is there some other avenue I need to pursue? My previous vehicle was also leased, but from the same dealer I got this last leased Jeep from, so they simply did an easy peasy swap when I got out of THAT lease early for a different Jeep.
Wish I had been patient for one more day, but you know how that goes…
Thanks for any information
J