I struggle to understand how they managed to redeem a code without a funded contract or bill of sale. That’s crazy.
I’m not allowed to Schill cuz the mods will landfill me. But my 13 month Mercedes EQS lease was grounded by my local dealer. They actually sent a porter to get get it from my driveway. It was the easiest lease return imaginable.
But then I couldn’t get lease loyalty on my next Benz since I didn’t immediately roll that EQS into a new lease. So now I don’t lease Benz.
Nothing ever makes sense.
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Yeah, but where’s the FUN in that… 
I got to take the BUS ride to the train station and at one stop witnessed a woman holding a pocket knife at chest height threatening a homeless guy boarding the bus and yelling:
“Get away from me, I ain’t being harassed by the homeless anymore, that sh*t is over” haha
Then the guy proceeds to talk about her to “no-one” on the bus for the next few stops, about picking up a fight with a drug addict/mentally ill homeless people etc.
It was entertaining, but also sad at the same time… as we here don’t have their problems but are privileged to live
My guess is the MFG has some kind of goal/requirement to buy a certain % of lease turn ins and they are probably priced way over MMR to the dealer that takes it in. They don’t want used EV’s as the retail landscape on them is bleak and will most likely result in a loss. The dealer can’t be forced to take it in as that almost certainly goes against the dealer agreement.
Its a BAD system all the way around and very unfriendly to both the dealers and the customers. Personally, I think the lease bank should be forced to inspect/pickup the vehicle from the customer directly and not try to put the burden on the dealerships.
That’s how my local Jeep dealer works. I leased the car from the Jeep dealer, but I had to return it to the financing arm. It was specified in the paperwork (which I hadn’t read fully when initiating the lease). From the reviews online, apparently a lot of folks just dropped their end-of-lease vehicles at the dealership when signing a new lease, and then they’d get hit with extra charges months later when the dealer finally turned the vehicle in - late return fees, new tire charges, cleanup charges, etc.
Paperwork said I was responsible for the vehicle until I got sign-off from the finance team. When I showed up to turn in the vehicle, they had a large waiting room and a warehouse full of off-lease vehicles that were available to buy.
I know OP leased from HMF, but some dealers definitely work with other lenders who have their own rules. That was a new one for me.
returning a car uninspected means you will get a ‘suprise!’ bill.
Yup. But it was pretty amazing how many negative reviews of the finance company contained stories of folks who dropped their car off at the dealer and thought they were off the hook for damages, new tires, mileage overages, etc. because they had signed a new lease with the dealer and the dealer took their car in.
as the people here say, if you don’t read the contract properly and just expect it to ‘go away’ then well you just stuck a sword in your own foot.
The Disposition fee pays for the the inspection, before you return it or AFTER. If you do it after, well there’s a thread here where someone stole the wheels off the car before ‘after’ inspection.
I would never turn in a car without a pre-inspection unless the dealer involved proved to me they were buying out the vehicle (I signed papers to that with a release of liability) as you are open to quite a bit of risk.