MB EQE 350 - Steering wheel needing replacement. Appreciate some guidance

Thanks for that @JMMZKDTH . I returned the loaner and rented a vehicle. I have a busy schedule and their harrassment for their car back was hard to keep up with. I also want to be a good citizen. Will save my receipts and ask MBUSA to reimburse.

I understand with “lemon-ing” the car, the manufacturer is expected to address the issue or replace the vehicle, any idea with “buying back” the car should I have an expectation for the same ? Or should I start working on a negotiating a brand new lease ? Anybody has experience if they refund the extras purchased such as tire and wheel protection ?

Honestly, this seems kind of predictable of Fletcher Jones based on the few communications I’ve had with folks there.

Hoping you get this resolved soon; following for updates.

The lawyer should’ve laid all that out for you

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I believe buy back means they reverse the deal completely, including probably any add-ons.

It may help your case with the dealer and MB corporate if you tell them you are willing to lease another vehicle instead.

But yes I’d get a consultation with a lemon lawyer to make sure you have that in place just in case. I wouldn’t tell the dealer or MB you’ve spoken to a lawyer unless you need that nuclear option. Often they clam up once they hear that. At any rate, hopefully it won’t come to that.

Adam is fantastic. Can’t recommend him enough.

@batates if you haven’t called him yet, stop what you’re doing and do it now.

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Good recommendation! Spoke with Adam; good guy. Honest and didn’t try to oversell me or advocate for legal interventions unnecessarily

Said the repurchase is a good outcome to get to
Replacement is tough from his experience; dealers make vehicles disappear when a replacement is considered

So I ll be back on the hunt for a lease