Leasing an Audi from VA, living in NY. The VA dealer is stumped on Taxes!

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Seems like an incompetent dealer. My Volvo dealer had no issues with a family friend in NJ who got an XC60 from them. And that had the complexity of luxury tax

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Majority of dealers that I know overcharge for taxes, rarely return the amount (even though they say they are legally required). Only a handful actually send a refund amount