Ridiculous the amount of time it took you to be able to drop off a car. My first lease return this year was with GMF and it was absolutely flawless. A dealer took the car without incident who I didn’t lease with. I was 2500 over mileage they didn’t even charge me. I didn’t lease another GM car, but will absolutely do so in the future. I’ll stay away from Chrysler.
How did you go back home after? This is a textbook example of how not to treat your customer. I leased a GC a few weeks ago and process was breeze including the delivery. We shall see at the drop off though I believe stiff competition in SoCal keeps most dealers in check regardless of the brand.
Good advice in here, sorry about the bad experience. For Mazda, it was painless. Got the pre inspection by SGS, dropped off the car unannounced to the local dealer we didn’t lease from in the car to be returned and the car we already leased to replace it. They could not sit us down to get us into another lease, and just took the ODO statement and we were on our way in 5 min.
Sorry to ask in this thread but I figured it’d be better than making another similar thread on this, but is there any issue for returning in a different state? I had some car troubles and am currently driving my dad’s Nissan cause there’s not much left on the lease. Only issue is he leased in Nevada and I’m in California. Will I have to take it back out there?
Im pretty sure you can drop it off at any nissan dealer. My case was a little different as I live in an area where the dealers are pretty bad. Even my neighbors get their cars from other areas. Also I had a dodge you’ll probably have better luck than I did.
Had a co-worker come with me. Guess your area is better than mine.
I have to return MB, BMW and a Caddy and never had a problem with any of them. Expected one from BMW since their service was terrible but to my surprise no issues.
Do you have to have a full tank of gas when you return? I can’t find any info on this. How about washing it? I don’t feel like going to the car wash for a car that’s going back.
Leased a BMW in Maryland, serviced it in NY at Rallye. I returned it to Rallye without a hitch. Made an appointment before, I even told them I got it elsewhere.
I also checked with Freeport as a backup, they would have taken it too. As long as I had the Autovin inspection, they didn’t care.
Maybe I got lucky, maybe it’s a mentality issue with these dying brands
No and no.
I wonder what would happen if you left the keys, paperwork and signed odometer statement at the service department’s night drop with a note telling them it’s a lease return and that the sales department should deal with it.
When I returned my lease all I had to do was tell Ally where I dropped it off…There was no “verification” or anything.
Lol. Make sure you take pictures too. They might find some scratches that need fixing.