I prefer texting with my clients so all details are in writing. You have no idea how many times people say they asked for 15k miles when they actually asked for 12k. That’s a $500+ mistake that I won’t cover bc they “misunderstood”. A simple screenshot of the text rectifies all that. Also texting is better so I can keep deals straight. If I did this all over the phone it would be a disaster with my record keeping skills and volume.
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