This is discussed in the credit thread. A dealership can potentially pull any of your 3 bureaus, and run them through any scoring model (typically FICO v2, Auto Enhanced Equifax, or FICO v8).
No one was expecting sympathy, kindness, etc from BMWFS… only that they act in accordance with an offer they willingly made, i.e. to allow customers to defer payments without any negative repercussions.
Sounds like they’ve rectified their error with regards to the OP. Thanks to him/her and everyone else who chimed in with constructive advice, unlike you, anyone else in the same situation can now be aware of the situation and call BMWFS to rectify erroneous negative credit reporting.
During March, April, May I didn’t really need deferment. But come July it would have been nice. Called in the other day, and it’s no longer an option with GM Financial. Should have taken it when it was offered.
My chat from May 5th:
-You may be eligible to move one or two monthly payments at a time, up to three months total. There is no fee for a lease deferment.
-how long will GM Financial offer this option?
-As far as I am aware this feature is a permanent addition to our payment assistance options.