Consumer complaints: Nissan / Infiniti lease buy outs

If anybody is looking to buy out their leases, looks like Nissan / Infiniti is starting to feel the heat from consumer complaints. I’ve been considering the buy out option on my wife’s QX60 and i have been reading about the ridiculously over the top fees that dealers are trying to charge people to exercise their contractual buy outs. Some people are claiming and actually paying upwards of $2000 or more in fees just to buy out their leases. Its happening with other brands / dealerships too.

I walked into my Infiniti dealer last week, where we leased from and inquired. I brought up the KBB story linked below and asked if they were doing these outrageous fees. I was told that when the lease is near its end, i have to sit down with the finance manger to discuss. That’s all i needed to know about how my experience would go when the time comes.

Found a few good links and stories that are starting to put heat on Nissan / Infiniti. Its leading to a horrible customer experience and hurting the brand apparently…jeeez, who’d of thought?

Call Nissan financial or Infiniti financial and complain if you feel like you are being taken advantage of.

https://www.kbb.com/car-news/nissan-infiniti-warn-dealers-against-shady-lease-practices/

https://www.reddit.com/r/askcarsales/comments/t1fe3t/lease_buyout_with_nissandealerships_in_my_area/?sort=new

7 posts were merged into an existing topic: KBB Calling out Nissan/Infiniti dealers for shady practices with lease buy outs