I am not sure if this is the right section of the forum to post this, but here it is (sorry for the long post, I do not know whom else to ask).
About a week ago, I purchased a Pacifica Hybrid. I was negotiating at the dealership and finally negotiated what I thought was a good deal. There were/are a bunch of different rebates on the Pacifica Hybrids that you can qualify for. When I was negotiating with the dealer , he informed that I qualify for $5500 worth of rebates that is immediately applied towards the purchase. In the finance office , during paper work signing I noticed that they made me fill out a rebate form for $6000 (the dealer turns it in on my behalf), I did not think much of it since the final price was the price I was happy with. I signed everything and drove off.
When I got home, I honestly realized I received an email from Chrysler (a week prior to the purchase)that allowed me to receive an additional $1000 off , since Chrysler is a sponsor of a particular podcast I listen to (I had to go to a special Chrysler site to put my info in and received a unique code). During the negotiations I completely forgot about it, so I contacted my sales rep. He informed that he will get together with the Sales Manager to check how to go about it and to send him the actual email offer. I sent him the email with the coupon code (foolishly). The dealer sales manager got back to me and stated that they knew about my additional $1000 offer ahead of time and were able to see it (do not know how, name?) and already included in the deal. I have a weird feeling that this is not the case. From the time they started negotiating with me it was always $5500 ($3000 + $2000 that are nationally advertised and the remaining unadvertised) and then I signed for $6000 in the finance office. Also, they never asked me whether I wanted to use it?
Two questions, Do dealers have access to specific customer rebate information ? Is the dealer being dishonest?
thank you all