How do I receive a Costco Cash Card?
To receive your Costco Cash Card, complete the following steps:
Register with the Costco Auto Program to locate a dealership that has opted in to the Holiday Sales Event and receive a GM Authorization Number.
Make an appointment at the dealership to select your vehicle of choice and take a test drive.
Provide the Authorized Dealer Contact with your GM Authorization Number when you purchase a new 2017 or 2018 Chevrolet: Bolt EV, Camaro, Colorado, Corvette, Cruze, Equinox, Express, Impala, Malibu, Silverado, Sonic, Spark, SS, Suburban, Tahoe, Traverse, Trax or Volt; Buick: Cascada, Encore, Enclave, Envision, LaCrosse or Regal; GMC: Acadia, Canyon, Savana, Sierra, Terrain, Yukon or Yukon XL; Cadillac: ATS, CT6, CTS, Escalade, XT5 or XTS between Oct. 3, 2017, through Jan. 2, 2018; or a 2017 or 2018 Chevrolet City Express between Oct. 10, 2017, and Jan. 2, 2018.
Complete a redemption form. Redemption forms must be submitted to the Costco Auto Program within 30 days of purchase or lease.
Once General Motors verifies that your vehicle purchase qualifies as part of the Holiday Sales Event, a Costco Auto Program representative will call you to complete a Costco Auto Program member satisfaction survey. Please note: The verification process may take three to four weeks. The Costco Auto Program will validate your membership at the time of registration and redemption form submission to determine your eligibility for Costco Cash Card amount.
$700 for Executive Members
$300 for Gold Star and Business Members
After completing the survey, your Costco Cash Card will be mailed to the address you submitted to Costco Auto Program. Please allow eight weeks for delivery, pending completion of all eligibility requirements; including redemption form, purchase verification from General Motors and survey completion.
Can I upgrade to an Executive Membership to receive the higher-valued cash card?
Yes. Gold Star and Business Members interested in receiving the higher-valued Costco Cash Card can easily upgrade their membership level to Executive; prior to purchase, call a Promotion Specialist at 1-888-211-5977 for more details. If you have already registered for this promotion, please complete a change of membership form so we can update our records. This will (1) ensure the correct Costco Cash Card value is processed, and (2) help avoid additional delays in Costco Cash Card delivery.
How do I access the Costco Auto Program member satisfaction survey? Do I need to complete it to qualify for the Costco Cash Card?
Yes, you must complete the Costco Auto Program member satisfaction phone survey to receive the Costco Cash Card. A Costco Auto Program representative will call you to complete your survey once General Motors has verified your purchase or, you may call us at your convenience after you receive our email. Please note: The verification process may take three to four weeks. If it is more convenient, you may call us at 1-888-548-7227.
We are available:
Monday – Friday, 6 a.m. – 7 p.m. PT
Saturday & Sunday, 7 a.m. – 5 p.m. PT
How long will it take to receive my Costco Cash Card?
Please allow eight weeks for delivery, pending completion of all eligibility requirements; including: (1) purchase an eligible, new Chevrolet, Buick, GMC or Cadillac model using your GM Authorization Number; (2) submit a redemption form; (3) receive purchase verification from General Motors; and (4) complete a Costco Auto Program member satisfaction survey.
Note: After you purchase or lease an eligible vehicle during the Holiday Sales Event, you can track your progress toward receiving your Costco Cash Card. Simply log in with your Authorization Number and email address to begin.
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Where do I find my redemption form?
Redemption forms can be completed online. Please allow three to five business days for redemption form processing, once received. You will need your Authorization Number to access the redemption form online. All submissions must be received by Costco Auto Program within 30 days of purchase.