It unfortunate to hear that you feel this way but I will like to disagree with this entire statement.
I’m tight with my time right now and sadly can’t write a descriptive letter this second but I’ll try to hit every main key.
"Dealer raised the selling price by $1500 but gave $1500 additional in incentives"…
Yes this happen, BUT the reason for that is there something called taxable/untaxable rebates. There was a $1,500 Bonus Cash Allowance for “Tri-State Area ONLY” (For Volvo, that month) That is an “Untaxable Rebate” (Which means it gets subtracted from the selling price of the vehicle.) The numbers I advertised had a $1,500 (Untaxable Rebate) less then the SP, But it was meant for my Tri-State Area Residence." You didn’t qualified for it since we were registering in CHICAGO, IL. But I convinced the dealer to give you a $1,500 Taxable Rebate to make up for the difference to still be aggressive.
(So yes I “technically” didn’t honor the numbers that I had advertised at that time BUT it was only because your region didn’t qualified for it)
When I did receive some of the dealer numbers through a screenshot that didn’t even show a breakdown of DAS costs
You left out that, Those documents not only SHOWED what was broken down when it came to the DAS. But that "6007 miles " was a typo. I told you the dealer confirmed it was a BRAND NEW Volvo that just came from the Port. The screenshot just didn’t look similar to the document you got from a local dealership in Chicago.
The truth of the matter is, You had your calculation of what you believed your monthly payment should of been with your tax rate.
and the dealership had a different number.
Thank you for your opinion and I will keep your perceptive in mind for next time.
Edit: Yes I Put “Chicago, OH” It’s been a long day.