# Brands that provide loaner cars - Is this dealer or brand specific? **URL:** \ **Category:** Off-Ramp\ **Tags:** ga, jeep\ **Created:** [April 2, 2024, 4:43pm UTC](https://forum.leasehackr.com/t/brands-that-provide-loaner-cars-is-this-dealer-or-brand-specific/543067 "2024-04-02T16:43:49Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![AtomicDutchOven](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/atomicdutchoven/32/87555_2.png) [@AtomicDutchOven](https://forum.leasehackr.com/u/AtomicDutchOven)\ **Post date:** [April 2, 2024, 4:43pm UTC](https://forum.leasehackr.com/t/brands-that-provide-loaner-cars-is-this-dealer-or-brand-specific/543067/1 "2024-04-02T16:43:49Z")
All of our previous cars over the years (BMW, Ford, Lincoln, Mazda, Subaru) had loaners readily available, whether it be a rental car agency at the dealership that could provide a free car or just an inventory of loaners on hand when the car was in for warranty service or for a recall. It wasn’t until I got my current car (Jeep Wrangler 4xe) that I realized that not all manufacturers/dealers regularly provide loaner cars. I’ve found that 3 of the nearest Jeep dealers do not offer loaners of any sort. One offered me a free Uber ride home, the others just said no and that it’s not a Jeep policy to give free loaners. Apparently Jeep Wave does sometimes reimburse for 1-2 days of a rental car, but apparently you have to fight them for it. Doesn’t help me much when the Jeep has multiple recalls on it right now, one of which takes 3 days to fix (HV battery) and the other warranty may ground my Jeep for a few months (dashboard glass replacement). So just curious - is this a brand specific thing? or do my local Jeep dealers just kinda suck? ---
**Author:** ![SSmith](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/ssmith/32/168147_2.png) [@SSmith](https://forum.leasehackr.com/u/SSmith)\ **Post date:** [April 2, 2024, 4:52pm UTC](https://forum.leasehackr.com/t/brands-that-provide-loaner-cars-is-this-dealer-or-brand-specific/543067/2 "2024-04-02T16:52:17Z")
It’s more dealer specific than brand specific, but obviously, the higher-status of the brand, the higher the level of service should be, in theory, in a perfect world. ---
**Author:** ![Alex1438](https://leasehackr.b-cdn.net/letter_avatar/alex1438/32/5_5575768a8748004e209b776fc1b2916d.png) [@Alex1438](https://forum.leasehackr.com/u/Alex1438)\ **Post date:** [April 2, 2024, 5:24pm UTC](https://forum.leasehackr.com/t/brands-that-provide-loaner-cars-is-this-dealer-or-brand-specific/543067/3 "2024-04-02T17:24:01Z")
Also depends on whether you bought from them I think. When I had my eqs serviced at a local dealership which I didn’t buy from, they didn’t want to give me any rental cars. Only gave a cheap ass EQB after i begged really hard. ---
**Author:** ![sharksfan15](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/sharksfan15/32/104097_2.png) [@sharksfan15](https://forum.leasehackr.com/u/sharksfan15)\ **Post date:** [April 2, 2024, 5:51pm UTC](https://forum.leasehackr.com/t/brands-that-provide-loaner-cars-is-this-dealer-or-brand-specific/543067/4 "2024-04-02T17:51:00Z")
Someone told me the story that his relative works the counter for Enterprise at BMW Beverly Hills, I would never want that job. Last time I asked about a loaner at local BMW dealership, they mentioned a waitlist but they were always quick with uber pickup and drop-off. ---
**Author:** ![harrydogyo](https://leasehackr.b-cdn.net/letter_avatar/harrydogyo/32/5_5575768a8748004e209b776fc1b2916d.png) [@harrydogyo](https://forum.leasehackr.com/u/harrydogyo)\ **Post date:** [April 2, 2024, 5:55pm UTC](https://forum.leasehackr.com/t/brands-that-provide-loaner-cars-is-this-dealer-or-brand-specific/543067/5 "2024-04-02T17:55:33Z")
My local jeep dealer does it but you’ll need to book far in advance which usually doesn’t work for an immediate repair need. So yeah very dealer specific. Also if a repair has gone sideways with delays good service departments or advisors can try to get you into something even if it’s with Enterprise. Was talking to someone yesterday who said at their previous BMW dealer the loaner fleet was 70 cars. ---
**Author:** ![AtomicDutchOven](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/atomicdutchoven/32/87555_2.png) [@AtomicDutchOven](https://forum.leasehackr.com/u/AtomicDutchOven)\ **Post date:** [April 2, 2024, 5:55pm UTC](https://forum.leasehackr.com/t/brands-that-provide-loaner-cars-is-this-dealer-or-brand-specific/543067/6 "2024-04-02T17:55:56Z")
Interesting, thanks. I had assumed it was by manufacturer but to not automatically give you a loaner on a 100k+ car seems absurd to me. ---
**Author:** ![GOAT](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/goat/32/213310_2.png) [@GOAT](https://forum.leasehackr.com/u/GOAT)\ **Post date:** [April 2, 2024, 6:42pm UTC](https://forum.leasehackr.com/t/brands-that-provide-loaner-cars-is-this-dealer-or-brand-specific/543067/7 "2024-04-02T18:42:32Z")
yea the next available date for a Porsche loaner was a month away ---
**Author:** ![cahrens](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/cahrens/32/158815_2.png) [@cahrens](https://forum.leasehackr.com/u/cahrens)\ **Post date:** [April 2, 2024, 6:46pm UTC](https://forum.leasehackr.com/t/brands-that-provide-loaner-cars-is-this-dealer-or-brand-specific/543067/8 "2024-04-02T18:46:47Z")
Lexus does. It’s one of their selling points. You get a loaner even with maintenance. Our local Acura dealer used to, but not since the pandemic. Hyundai does not. Never has. Never will. ---
**Author:** ![TheAvia7or](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/theavia7or/32/22168_2.png) [@TheAvia7or](https://forum.leasehackr.com/u/TheAvia7or)\ **Post date:** [April 2, 2024, 7:55pm UTC](https://forum.leasehackr.com/t/brands-that-provide-loaner-cars-is-this-dealer-or-brand-specific/543067/9 "2024-04-02T19:55:21Z")
My Porsche dealer keeps a few on hand in the event of “can’t wait” warranty work. But yeah, have to book in advance for a regular maintenance loaner. ---
**Author:** ![Ruskin1182](https://leasehackr.b-cdn.net/letter_avatar/ruskin1182/32/5_5575768a8748004e209b776fc1b2916d.png) [@Ruskin1182](https://forum.leasehackr.com/u/Ruskin1182)\ **Post date:** [April 2, 2024, 8:42pm UTC](https://forum.leasehackr.com/t/brands-that-provide-loaner-cars-is-this-dealer-or-brand-specific/543067/10 "2024-04-02T20:42:51Z")
Cadillac in Nashville area always gave me a loaner no questions but not sure if that’s normal ---
**Author:** ![NY13](https://leasehackr.b-cdn.net/letter_avatar/ny13/32/5_5575768a8748004e209b776fc1b2916d.png) [@NY13](https://forum.leasehackr.com/u/NY13)\ **Post date:** [April 3, 2024, 2:20am UTC](https://forum.leasehackr.com/t/brands-that-provide-loaner-cars-is-this-dealer-or-brand-specific/543067/11 "2024-04-03T02:20:50Z")
Yeah, in NY experience has been only if you bought from them. Wonder if I can just lie next time. How would they know? 2 4xe jeeps for recalls and hate to drop them off and do ubers for those days. ---
**Author:** ![GOAT](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/goat/32/213310_2.png) [@GOAT](https://forum.leasehackr.com/u/GOAT)\ **Post date:** [April 3, 2024, 2:52am UTC](https://forum.leasehackr.com/t/brands-that-provide-loaner-cars-is-this-dealer-or-brand-specific/543067/12 "2024-04-03T02:52:50Z")
Jeep Care should cover the rental costs They did for me ---
**Author:** ![NY13](https://leasehackr.b-cdn.net/letter_avatar/ny13/32/5_5575768a8748004e209b776fc1b2916d.png) [@NY13](https://forum.leasehackr.com/u/NY13)\ **Post date:** [April 3, 2024, 2:56am UTC](https://forum.leasehackr.com/t/brands-that-provide-loaner-cars-is-this-dealer-or-brand-specific/543067/13 "2024-04-03T02:56:15Z")
Is it the 40 a day? You mean Jeep Wave? ---
**Author:** ![GOAT](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/goat/32/213310_2.png) [@GOAT](https://forum.leasehackr.com/u/GOAT)\ **Post date:** [April 3, 2024, 3:00am UTC](https://forum.leasehackr.com/t/brands-that-provide-loaner-cars-is-this-dealer-or-brand-specific/543067/14 "2024-04-03T03:00:02Z")
Yea my bad Been a while since I drove an American shit box 😂 ---
**Author:** ![holeydonut](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/holeydonut/32/146662_2.png) [@holeydonut](https://forum.leasehackr.com/u/holeydonut)\ **Post date:** [April 3, 2024, 3:11am UTC](https://forum.leasehackr.com/t/brands-that-provide-loaner-cars-is-this-dealer-or-brand-specific/543067/15 "2024-04-03T03:11:46Z")
Explains why Tesla service is the bottom of the bottom of the barrel. ---
**Author:** ![Alex1438](https://leasehackr.b-cdn.net/letter_avatar/alex1438/32/5_5575768a8748004e209b776fc1b2916d.png) [@Alex1438](https://forum.leasehackr.com/u/Alex1438)\ **Post date:** [April 3, 2024, 3:12am UTC](https://forum.leasehackr.com/t/brands-that-provide-loaner-cars-is-this-dealer-or-brand-specific/543067/16 "2024-04-03T03:12:48Z")
They used to give model s/x loaners. Now it’s just uber credits. ---
**Author:** ![holeydonut](https://leasehackr.b-cdn.net/user_avatar/forum.leasehackr.com/holeydonut/32/146662_2.png) [@holeydonut](https://forum.leasehackr.com/u/holeydonut)\ **Post date:** [April 3, 2024, 3:14am UTC](https://forum.leasehackr.com/t/brands-that-provide-loaner-cars-is-this-dealer-or-brand-specific/543067/17 "2024-04-03T03:14:17Z")
The model X loaner I got for a few days after complaining smelled of dog farts and the shocks were completely blown. Kids got sick in the thing after 5 minutes. It was worse than a Uber credit. I parked it outside with the falcon doors open and front door open just to air it out. Threw a bunch of dryer sheets in it too. It didn’t help. Nasty. Since you live in NorCal, never have anyone you care about take a Tesla in for service at Dublin. ---
**Author:** ![BoardWalkNJ](https://leasehackr.b-cdn.net/letter_avatar/boardwalknj/32/5_5575768a8748004e209b776fc1b2916d.png) [@BoardWalkNJ](https://forum.leasehackr.com/u/BoardWalkNJ)\ **Post date:** [April 3, 2024, 12:22pm UTC](https://forum.leasehackr.com/t/brands-that-provide-loaner-cars-is-this-dealer-or-brand-specific/543067/18 "2024-04-03T12:22:41Z")
I’ve always received a loaner from my Volvo dealership in Northern Virginia when I’ve requested one. People online complain about Volvo dealers not being the greatest with loaners though, so my dealer may be an outlier. My dealer focuses big time on providing a stellar experience.