Autopia Auto Broker - CA & NY/NJ/CT

Seamless experience from start to finish. Sam was super helpful with my M340i xDrive. He has the whole process streamlined and was incredibly responsive, even making pickup happen on short notice right before the holidays.

Pricing was transparent and exactly as stated in his Google sheet, which was far better than I could negotiate myself. I would 100% recommend him and will use him again. This is lease hacking in easy mode.

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I recently leased a Mercedes-Benz GLB 250 with the help of Sam and Youn from Autopia, and the entire experience was outstanding. Youn took the stress out of car shopping by listening carefully to what I wanted, explaining my options clearly, and even helped trade in my old camry. From the beginning, communication was fast, transparent, and professional. Sam walked me through pricing, packages, and financing in detail, so there were no surprises when it was time to sign.What impressed me most was how smoothly everything was handled behind the scenes. Youn coordinated with the dealership, arranged a convenient time for me, and had all the paperwork prepared in advance. The GLB 250 was ready on time, spotless, and exactly as promised, making delivery fast and easy.If you are thinking about leasing a Mercedes-Ben or any other vehicle, I highly recommend working with Sam and Youn with Autopia. Their professionalism, knowledge, and genuine focus on the customer turned what is usually a stressful process into a simple and enjoyable one. I will definitely be returning for my next car and recommending Sam and Youn to friends and family.

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I had the privilege of having a great experience with Sam at Autopia. He was able to secure my new VW Golf R and it’s everything I wanted. Thank you so much! This my second vehicle that I got through Autopia. Sam and his team is very knowledgeable and has great insight into making sure you’re taken care of. Sam and Youn are highly recommended to anyone who wants no frills, straight up honesty and down to earth people that helps you. Thanks again! - Aron

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This is my second time working with Sam, and once again, he delivered an outstanding experience. As a returning customer, I can confidently say that Sam consistently exceeds expectations. He is everything you want in a car broker—transparent, knowledgeable, and genuinely invested in his clients’ satisfaction.

Unlike the pushy, transactional salespeople you often encounter at dealerships, Sam operates with integrity and care. He takes the time to understand your needs, ensures you feel comfortable throughout the process, and delivers exceptional service every time. His approach is honest and client-focused, which makes the entire experience seamless and stress-free.

The deals Sam secures are truly unbeatable. In fact, even dealership salespeople tried to convince me that the terms he offered were not possible—yet Sam came through without hesitation. He never fails to deliver on what he promises.

I will continue to work with Sam for future vehicles and recommend him to everyone I know. If you’re considering doing business with him, you won’t regret it!

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Working with Sam is an absolute breeze; he consistently secures the best pricing upfront with zero haggling. He has an incredible eye for detail and is always spot on when advising on color combinations and interiors. Sam is genuine, lightning-fast to respond, and makes the entire process seamless—I’ve never hesitate to refer friends to him and will definitely be using his services again!

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My fifth car from Sam, if you want best price, best service, Sam is the guy!

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Just wanted to give a shoutout to Sam from Autopia for helping me secure a 2026 MAZDA CX30! I reached out to him over the weekend and within a few days we were able to lock down the exact car we were looking for.

Sam was super responsive, upfront, and really easy to work with throughout the process. He was very transparent about everything and helped make the whole experience smooth from start to finish. He made the whole process quick and stress free. If anyone is looking for a new or is considering working with Autopia, I would definitely recommend reaching out to Sam! I will be going back to him for my next car!

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Wanted to share my recent experience so others can make an informed decision.

TLDR: He collected $5,000 more than he should have and never refunded it, despite promising to do so repeatedly over four weeks.

A few weeks ago I leased a new car through him. On the day we locked in the deal, I paid $9,000 via PayPal invoice (MSD + DAS) for him to pass along to the dealership.

The night before I was scheduled to pick up the car, Sam told me the dealership had a policy change and could no longer accept $5,000 of the payment through him. He said he had already reversed the $5,000 on the PayPal invoice and asked me to wire that amount directly to the dealer instead. I trusted him based on our history, wired the $5,000 to the dealer.

The $5,000 refund never showed up.

Over the next four weeks, I followed up four separate times. First he said he’d look into it. Then he said he had opened a case with PayPal and asked me to wait. After that, he stopped responding altogether.

I eventually contacted PayPal myself. Their support agent pulled up the transaction and confirmed that no refund had ever been initiated. Everything Sam told me about having processed the reversal and opened a case with PayPal was fabricated.

I opened a dispute with Chase last week and the $5,000 has been provisionally credited back, so financially I should be made whole. But the whole experience has been incredibly frustrating, especially from someone I had trusted and done repeat business with for years.

Not telling anyone what to do, just sharing what happened so you can factor it into your own decision. If you do work with him, I would strongly recommend not sending any additional payments. I will also make sure that I and anyone I know do not lease vehicles from Autopia so they do not go through what I experienced.

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One more thing I should mention. Sam told me the due at signing was $2,500 and that he charges no broker fee. When I reviewed the actual lease contract at the dealership, the DAS was only $1,500. That means he quietly pocketed $1,000 while advertising himself as a no broker fee service.

I have no problem paying a broker fee. Brokers put in work and deserve to be compensated. What I don’t appreciate is being told there’s no fee when there clearly is one. I actually noticed the discrepancy at signing and let it slide because of our long history. But combined with everything else that happened, it paints a bigger picture.

DAS on the contract:

What I was told:

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Second car with Sam, and he’s done it again.

Even when he was under the weather, he worked tirelessly to hunt down the specific car we wanted.

Great pricing, great service, and great dude.

Even the dealership folks had good things to say about him, unsolicited. That’s how you know he’s legit.

Don’t sleep on Autopia. Get yours today.

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@admins worth looking into

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are @admins doing anything here? this is basically fraud

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We reached out to the customer and Autopia. They were able to resolve the refund. :slight_smile:

Cool. It looks like the refund came from a bank fraud dispute, not from the broker. Is Autopia paying you enough to just let this go?

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No. Any other accusations I need to answer?

The customer did not have a good experience and he shared as much. Both parties have confirmed the refund was issued. If my statement isn’t sufficient for you, feel free to reach out to the parties involved and see what they are willing to share. I am not here to post private communications and documents for you to examine, nor am I here to rewrite anyone’s narrative.

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@autopia do you want to clarify on this? was the refund the result of a bank fraud dispute, or did you issue it yourselves? this seems to a simple yes or not question. is there a reason you are ignoring this thread?

I assume the purpose of this site is to help people get their cars hassle-free, and it’s a strong community. When something questionable happens, admins have a responsibility to act and clarify the situation for everyone.

Taking extra money from customers and refusing to issue refunds is a serious issue that cannot be ignored or brushed aside. I am not asking you to post private communications or rewrite anyone’s narrative—what I am asking is for transparency so the community can understand what happened and whether we can continue to trust this broker and this forum.

@trusted_hackrs on the above.

The issue has already been resolved to the satisfaction of both parties. If you’re this concerned about it and want to know all the details, you can ask the customer. Keep in mind that you aren’t owed an explanation and they aren’t obligated to actually share anything with you

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@Emrick FYI in case you weren’t aware.