Sorry but for a $1000 broker fee they should at least respond and provide guidance, especially when the dealership they use serviced the vehicle prior to selling it for the same problem.
6 Likes
Iâd say its more of a dealer issue than the broker unless you could prove they knew about it beforehand. Just sounds like shady practice from the dealership and you have their information already. That being said I have a wrangler 4xe, my cousin has one and my friend has a GC 4xe and between the recalls and the issues with the car itself, theyâve all been in the shop more than theyâve been driven. Iâd find a way to lemon it and get rid of it asap.
1 Like
I did not go through a broker I had the same issue with my 4xe
I called Stellantis and demanded they put me into a rental. I then called enterprise and asked them how much a Range Rover costed (it was 129/day).
I then circled back with stellantis and told them that the cheapest car Enterprise had is 129/day. They approved and I drove a range ranger until they fixed the car (which unfortunately only took a week).
Super smooth process
3 Likes
As mentioned in our response via email weâre sorry to hear about the trouble youâre experiencing and completely understand how frustrating it must be to deal with unexpected vehicle issues so soon after leasing.
As a broker, AutoCompanion only facilitates the pricing between customers and dealerships, this is clearly disclosed in the invoice you signed as we do not take possession of, inspect, or service vehicles ourselves. The condition of the vehicle and any service-related matters fall under the responsibility of the manufacturer.
We recommend continuing to work directly with the vehicle brandâs customer care team to resolve the issue. Additionally, you can contact Stellantis Customer Care for further assistance:
- Phone: 1-877-426-5337
What are the issues with the car?
Wonât charge. âservice hybrid charging system.â
Have you tried another charger?
Agree this isnât on the broker. And sadly common with CDJR products.
Is Jeep pricing on your site updated for April?
1 Like
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What does the hornet deal âLimited to Northeast Business Centerâ mean? That I have to live in the northeast or have to buy at a northeast dealer?
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