(Edit) finally got someone to reach back to me and we are working on the order that was placed #JE0019. Apparently the guy handling my order #JE0019 is no longer working there and no one had knowledge of my order #JE0019
I don’t know what the problem with the Lease Ninjas is. I ordered a Grand Cherokee back in November (special order) paid their retainer, sent over signed forms and documents, received confirmation with expected delivery date (60-90 days), haven’t heard from the lease ninjas, the Jeep has been sitting at the dealer for WEEKS now in Florida, (I’m in New Jersey) the dealer is calling me trying to finalize the sale but the lease ninjas are nowhere to be found or heard from. Been calling, emailing, leaving voicemails for the past 7 days now and the dealer seem to not have a clue of what is going on.
The first call/voicemail recorded in our CRM was at 12:46PM this past Saturday, two days ago, admittedly, this was missed, but we are on it. This is a Mercedes thread, not a Jeep thread. Please PM us if there is something urgent, or, alternatively, Matt will be reaching out today to finalize. Thank you!