Are lease inspection reports negotiable?
I just returned a lease with Ally and the inspection was completed by AIM. There was a minor door ding that seemed like normal wear to me. However, the inspector said it would require 9 hours of work to repair. The vehicle was in perfect condition other than one small door ding. I don’t feel like these charges are reasonable.
Request the definition of normal wear & tear from Ally? Or search.
I’ve got the definition. Problem is they reported a door ding as much larger than it actually is…
But can’t you take a picture with a tape measure? With your phone, obviously lol
The car has already been returned to the dealership. I have clear pictures and the picture where they showed the “damage” measures much larger than the actual visible damage.
Can you address the question: are damage charges negotiable? If so, how do you go about it?
I don’t think so. Not after the official inspection is done and you have no actual proof (i.e. a pic with your measurements). But you can try negotiating with Ally.
Oh you returned it uninspected then? And waited for the inspection at the dealer? Any damages done at the dealer is your responsibility.
Instructions from Ally was to return to dealer and subsequent that an inspection would take place.
I don’t think there was additional damage. Just an exaggeration of the door ding damage and charges due to that. Door ding should have fallen under usual wear and tear but they are claiming it is much larger and the pictures of inspection don’t agree with their measurements.
Can you go back to the dealer to ask to review the car for yourself?
Call them up and ask them to review the photos as the photos the inspection photos are not consistent with the charges.
Post the pictures here. Would be curious to know what they consider excessive wear and tear.
I’m not super familiar with RAMs, so… what part is damaged?
Its the “R-A-M” part thats broken.
JK
there looks like a ding above the word ram.
This was shot on an iphone 2
Well, exactly my point. If a normal person cannot tell where there is an issue that would be “normal wear and tear”…
So it’s the part above the “A” and “M”?
Respectfully, I don’t necessarily agree.
Having said that, perhaps show the pic to someone at a body shop to ask for their opinion, since they are the actual experts…
Or its just a bad picture
There has been some criticism on this thread, but little advice in regards to the original question. I’ve shared the situation and a picture. Would appreciate some constructive advice…
I’m curious as well as I’ve never taken a lease to term. I believe I will be in a similar boat upon lease end with what I also consider to be mostly wear and tear.
