Ally Financial Lease Transfers (Not Happening)

I spoke with Ally this morning to start the process of transferring my lease to a new owner. According to the Ally representative they are not doing lease transfers at this point because they are working from home and the information they need to do the lease transfer underwriting is only available ‘in the office’.

Has anyone else had similar issues? Is this a violation of the lease contract by Ally Financial?

Bmw is doing the same thing. Also I don’t think the transfer is a right, it’s more of a perk they offer.

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Most lease contracts I’ve seen don’t include the lease transfer details in them. It’s more so a company policy. Why not read your lease contract to find out if it is a violation. Given these unprecedented times, there is most certainly a clause in there that protects them from liability or any contractual obligations during an event such as this

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What does your contract say?

Most are not doing lease transfers at the moment

Ally
Bmw
GM

They’re deferring payments

I spoke to Ally tonight and they said they are currently processing lease transfers.

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That’s great!

Last I spoke w GM, they said earliest they’ll resume is 4/30

Not sure if anyone has heard different

Not sure what this thread is about… I didn’t speak to any of you.

Spam.

Good one. Zing!

Talked to Ally again this morning and now they are saying they are only processing existing transfers which doesn’t make sense. This is after trying to call for 2 days straight and getting the “office is closed for a general office meeting. Please call back later” message. Exhausting.

Why wouldn’t that make sense? They are probably trying to get through their backlog before accepting new applications

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