Only affects 2023 Outback and Legacy, recently delivered units being recalled. Subaru is continuing to ship finished units to dealers under stop-sale because their Indiana storage lots are full. Software fix expected in 30 days.
Friendly reminder the ~250 Soltera EVs were not delivered back in June due to recall and are still on stop-sale.
Canadian customers are reporting in some cases the stop sale is lifted and deliveries have restarted, none in the US. The rumors I saw were an issues with AT&T provisioning the in-car radios on the network. Nothing else in the public domain I can confirm.
I was told yesterday by the salesman that the fix is done and a part is being shipped. He said his service manager expects it to be there within a week but no later than Oct. 18th.
Hear any updates? I called SOA and they had no updates and ZERO information. The rep just said “well you know they can’t let this go on much longer”-not helpful!
Hearing in a few cases it’s hardware, in most cases software, the delay is rolling out the software fix OTA. I just got my notice yesterday for an OTA fix on my 2022 they started rolling out months ago. There is a very long thread on the Outback forums, most complaining like you are about inconsistent messaging.
If you think this is bad, be glad you didn’t buy one of the first few hundred Solterras.
As of 11/9/22, my Outback Onyx (2.5L) with standard audio package has been stuck at the dealership for a full month. Parts for this recall have been coming in - but they’ve yet to ship any of what is needed for my car with no ETA other than daily updates of “we expect it any day now.” Based in Raleigh, NC and this is my first Subaru experience - and something I was VERY excited about, but 30+ days of waiting for a car I can walk up to and see but not take home. Take a look at my Magntetite gray on the new 23 styling - I really can’t wait to bring it home.
I doubt it will make you feel better, but the Solterra stop sale has been longer and lacking in communication.
Lots of reports that people who get the fix and deliver their cars still have a Starlink issue within a week where it won’t connect. Hopefully by the time you get it, it will be fixed-fixed.
Or if you want a 2022 with low miles instead, PM me
When I find a replacement. I’ve been shopping for 2 months. As someone who has had 3 lemons, there is nothing wrong with this car, I just want something more exciting.
If you are not already on Outback forums, definitely recommend signing up. You may want to read the thread about the standard audio in the Onyx and possible upgrades.