Hi Justin_F, were you able to receive a code? It’s possible that there is a pre-existing SMS block on your phone number. Please contact customer service at 212-HONCKER or info@honcker.com and we can promptly lift the block for you.
Hi Dany1122, Honcker never performs hard credit pulls. Hard credit checks are always performed by the dealer.
Why post at all if you just avoid the tough questions? It is only making things worse.
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Hi Michael, may we please have your order number? We’d like to investigate further.
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Read this: Honcker - classic bait and switch SCAM
Honcker just isn’t worth your time! BAIT AND SWITCH!!!
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Yep, this is terrible. Looking forward to Honcker’s response.
Hard credit checks are always performed by the dealer.
Who you provide the information to even if the deal doesn’t exist!
Hi Dany1122, Honcker never performs hard credit pulls. Hard credit checks are always performed by the dealer.
but you give them the information without any confirmation that the deal exists! The hard credit check is infuriating!
Hi nyclife, that is incorrect. That is not our business model. If you’re a franchised dealer, feel free to PM me and I’d be happy to continue the conversation.
Hi Cody_Carter, our sales team is working with your legal team on the agreement, which is causing a delay. We’d love to get you on board soon! Please PM me if you have any other questions.
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Hi Danny1122, the dealer performs a hard credit pull after you’ve completed and submitted your credit application, and checked the box that authorizes the dealer to run your credit.
Morgan, that’s not what people are complaining about. People are complaining that hard credit checks are being run BEFORE any deal was secured or even agreed to. Why is this happening? Why is it even an option to check the “run credit” box before a deal was agreed to between prospective customer and dealer?
Adding to this to ask: Morgan, are you saying Honcker operates by running credit before the terms are agreed to by the dealer? If so, are you not seeing how this is totally backwards?
StingerTT, this is happening because the customer authorized the dealer to run their credit after placing an order. There is no option to check “run credit” before placing an order! By clicking “place order,” you are creating an order/deal. The dealer performs a hard credit check because you placed an order, confirmed that you would like to lease the car, and submitted authorization. With our unique business model, we are not a lead provider. We provide our dealer partners with confirmed deals.
Hi dukez, Honcker will never perform a hard credit check. Our dealer partners can only run hard credit pulls once they receive a completed order and consent. Reminder: when you click “place order” and “confirm” you are placing an actual order with the dealer on that specific vehicle.
We are hearing from users that deals are not being guaranteed, and terms are being changed after credit is run. According to Talles, the VP of Sales at Honcker, this is common practice to run credit under the premise of a confirmed deal, and then subsequently not honor the confirmed deal.
That’s pretty fraudulent practice as far as tampering with consumer credit, and the VP is on record saying it. Which of course contradicts your notes above.
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And then the dealer reneges on the deal. How’s that OK? In the end it is Honcker who screws its users.
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Hi Ursus, please PM us the order number that you’re referring to and we will investigate further.
STOP LYING!!
You are NOT creating an order or a deal! If that were true, it would be honored. You are giving the dealer a lead using false advertising. Nothing more.
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